Standard Terms of Sale

Tap Associates, Inc., operates the shopping cart and is the seller of Self-Locking Tap Extension products on the web at www.tapextension.com.

Our #1 goal is to provide our customers with the highest level of customer satisfaction possible. We provide the following information to help assure this goal is accomplished with every order made.

The following Terms apply to all online purchases made through this website. You agree to these Terms by placing orders through this site. We may change or update these Terms at any time.

You agree to these Terms by placing orders through this site.

ORDERS:

Keep it local!  If your local tool distributor is not currently a reseller of our product, new accounts can normally be processed same-day and product on its way to you.

Find an Authorized Distributor near you, please call 800-566-4827 or email your request.    All online orders must be placed using the order form provided on this site.  You must complete all information requested on the form for the order to be processed.  All orders are subject to acceptance by Tap Associates, Inc.  There are no minimum order requirements.

SHIPPING:

All products will be shipped and delivered FOB Tap Associates, Inc. (Mariposa, CA 95338).  Buyers may request collect shipment service with your account number.  Prepaid services are available to open accounts only.

We offer the following carrier services;

• UPS
  
• *Fed Ex
  
• *USPS
  
• International: UPS, *FED Ex, *USPS Global Express Guaranteed, *Express Mail International, *Priority Mail International (buyer pays applicable insurance, duty and taxes)
  *Only available same-day with Drop Off service only – add $3.95

• Orders are processed to ship via UPS Ground same-day Monday through Friday before 3:00PM (Pacific).
• Expedited orders (UPS – 3 day select, 2nd day and Next Day Air) will ship same day Monday through Friday before 3:00pm (Pacific)
• *Drop service request for FedEx and USPS weekdays before 1:30PM (Pacific)
• Tap Associates, Inc. also offers our Registered Distributors collect or prepaid options with UPS or FedEx service.   A service fee of $3.95 is added to shipping charges for Net30 Prepaid shipments and/or request for carrier drop-off only service (FedEx and USPS are drop-off service, no pickup services are provided same-day).

Please note:  Fee based services apply to prepaid, APO, FPO, or non-USA addresses including Canada and U.S. territories or provinces.   Tap Associates, Inc. assumes no liability for damage, loss or delay when orders are shipped ‘freight collect’.

Shipping costs are determined by the shipment weight, origin zip code (95338) and destination zip code. Orders may arrive in more than one package and/or on different dates. Depending on the type, quantity and weight of items in your order, we may pack and ship them in different packages to ensure they arrive on time and undamaged. Tap Associates, Inc. reserves the right to make partial shipments unless clearly specified by the Buyer.  Back ordered items will ship within 24 hours of product receipt.   All items in a single order must be shipped to a single address.

PRICES

The price for a product is the price in effect at the time we receive your order. We may change prices at any time. If the site applies an incorrect price for an item, we will notify you before the item is shipped.

All prices are in U.S. Dollars. Prices listed on this site do not include applicable sales tax or shipping charges.

TAXES

Any tax, duty, customs fees or any other fees of any nature imposed upon this transaction by any Federal, State or local governmental authority shall be paid by the Buyer in addition to the price quoted or invoiced.  In the event Tap Associates, Inc. is required to prepay any such tax, Tap Associates, Inc. will issue a separate invoice for these charges.

ORDER CANCELLATION

Orders for standard items stocked by Tap Associates, Inc. may be canceled before shipment without additional cost. Non Standard, Special Order and Non Stocked items may not be canceled.

WARRANTY

No hassle 30-day return or exchange from invoice date, except for Non-Standard, Special Order and Non-Stocked items.

Tap Associates, Inc. warrants that the goods purchased are free from defects in workmanship or material. Tap Associates, Inc. shall replace goods which are defective in material or workmanship, or credit Buyer the purchase price (at Tap Associates, Inc. option) if such goods are returned to Tap Associates, Inc. for examination. Tap Associates, Inc. does not guarantee any of its goods against wear, age and/or abuse.

PRIVACY STATEMENT

Please (click here) to review the entire Privacy Statement.