Shipping & Returns

Shipping Expectations

Tap Associates Inc. ships from Yerington, Nevada (Mason Valley), ZIP code 89447, in the Pacific Time zone. We do not mark up freight. The rate you see is the carrier rate we pay. Collect and third-party billing are available with an account number and must now include the billing ZIP code.

Cutoff for same-day tender

Expedited orders received by purchase order or paid online by 1:00 p.m. Pacific Time ship the same business day, Monday–Friday. Orders received after 1:00 p.m. ship the next business day. Changes made and orders received after 12:00 p.m., Monday–Friday, may be subject to delay.

All orders are staged for scheduled carrier pickup or drop-off. UPS picks up at our location. FedEx and USPS shipments are dropped off at designated shipping locations (the post office or an authorized shipping store). This does not guarantee any specific delivery day.

Expedited service

UPS and FedEx have discontinued offering next-day and overnight service from our area. The only expedited option is two-day air with either FedEx or UPS. Transit after the handoff is controlled by the carrier. We will track how reliably two-day air performs from this origin before expanding any other options.

Standard shipping

Ground and other non-expedited services follow the carrier’s published transit times from Yerington.

In stock ready to ship

In-stock items shipping by expedited two-day service leave the same business day if the order meets the 1:00 p.m. cutoff. Ground orders ship by the next business day.

Collect and third-party billing

Collect and third-party billing are available. Include the account number and billing ZIP code on the PO. These orders must still meet the 1:00 p.m. cutoff to ship the same business day by expedited service or by the next business day by ground.

Address and delivery

Use a physical street address the carrier accepts. Confirm the suite number and the shop’s or receiving department’s hours. Signature on delivery is available on request. We are not responsible for carrier address validation failures, delayed origin scans, or late delivery after a valid local handoff.

Rush orders

Next-day and overnight service are no longer offered by either UPS or FedEx. Expedited orders received after 12:00 p.m. may be subject to delay.

Warranty | Returns

Just give us a call at 800-566-4827 or email us with any questions. We offer a no-hassle return or exchange within 30 days of the invoice date.

Returned items are subject to manufacturer inspection and return to stock.

Tap Associates, Inc. warrants that the goods purchased are free from defects in workmanship or material. Tap Associates, Inc. shall replace goods that are defective in material or workmanship, or credit the Buyer with the purchase price (at the option of Tap Associates, Inc.), if such goods are returned to Tap Associates, Inc. for examination. Tap Associates, Inc. does not guarantee any of its goods against wear, age, abuse, or modification.